Legal

Refund Policy

Please read this before you pay. In short: plans are non-refundable unless you add our optional ₹500 money-back guarantee when you enroll.

Last updated: 29 September 2026

Without the money-back guarantee

Because you get immediate access to course material and labs, plans are non-refundable once your access has been set up. Our team will remind you of this before you pay.

With the money-back guarantee (+₹500)

You can add the money-back guarantee for an extra ₹500, only at the time you enroll.
With it, you can ask for a refund of your plan fee within 7 days of your enrollment date, for any reason.
The ₹500 guarantee fee itself is non-refundable. For example, if you paid ₹7,899 + ₹500, you would get ₹7,899 back.
When a refund is issued, your course access ends.

Always refunded

Whether or not you bought the guarantee, we will refund you in full if:

you were charged twice or charged the wrong amount; or
we cannot give you access to the plan you paid for.

How to ask for a refund

Message us on WhatsApp or email us with your name, the plan you bought and your payment date. We will confirm your request and send approved refunds to the original payment method.

Email: support.hackerscorn@gmail.com
WhatsApp / phone: +91 8388938470
Location: Burdwan, West Bengal, India

Devices from the Tools store

Devices bought in the Tools store are never refunded and can't be returned, in any case.
The only exception is a replacement: if the parcel arrives broken or damaged, or the device is defective or wrong, we replace it. Record an uncut unboxing video (one continuous recording, from the sealed parcel to the device) and send it within 24 hours of delivery using the “Report a problem” button on your order page (the link is in your order emails).
We check the video and email you our decision. If the problem is genuine, the replacement ships at no cost to you. Requests without an uncut video, or sent after 24 hours, can't be accepted.
Delivery details are in our Shipping & Delivery policy.

Complaints

If you're unhappy with how we handled your request, contact our Grievance Officer:

Grievance Officer: Pratik Das, Founder, Hackerscorn
Email: support.hackerscorn@gmail.com
Location: Burdwan, West Bengal, India

We acknowledge every complaint within 48 hours and resolve it within 30 days.

You can also contact the National Consumer Helpline (1915 or consumerhelpline.gov.in).

With the money-back guarantee (+₹500)

You can add the money-back guarantee for an extra ₹500, only at the time you enroll.

With it, you can ask for a refund of your plan fee within 7 days of your enrollment date, for any reason.

The ₹500 guarantee fee itself is non-refundable. For example, if you paid ₹7,899 + ₹500, you would get ₹7,899 back.

When a refund is issued, your course access ends.

Devices from the Tools store

Devices bought in the Tools store are never refunded and can't be returned, in any case.

The only exception is a replacement: if the parcel arrives broken or damaged, or the device is defective or wrong, we replace it. Record an uncut unboxing video (one continuous recording, from the sealed parcel to the device) and send it within 24 hours of delivery using the “Report a problem” button on your order page (the link is in your order emails).

We check the video and email you our decision. If the problem is genuine, the replacement ships at no cost to you. Requests without an uncut video, or sent after 24 hours, can't be accepted.

Delivery details are in our Shipping & Delivery policy.

Complaints

If you're unhappy with how we handled your request, contact our Grievance Officer:

Grievance Officer: Pratik Das, Founder, Hackerscorn
Email: support.hackerscorn@gmail.com
Location: Burdwan, West Bengal, India

We acknowledge every complaint within 48 hours and resolve it within 30 days.

You can also contact the National Consumer Helpline (1915 or consumerhelpline.gov.in).